Banking Insights

April 04, 2022  |  by Jerome Amara

Times have changed and changing the financial services provider has become much more easy and more common than it was a few years ago. All the more reason to keep consumers happy and avoid any kind of frustration like Out-of-service ATMs. Keeping you ATM fleet running 24/7 is the goal, but how to get there?

March 24, 2022  |  by Norbert Knievel

Financial inclusion consists of many different facets and priorities that vary by geography, but it starts with financial education and securing access to financial services. As people progress to “actively banked” they experience positive changes that impact not only the individual and their immediate family, but their villages, communities and society as a whole. This bl

February 21, 2022  |  by Marco Goltz

The availability of cash at an ATM should go without saying. Yet, there are cases in which ATMs go out of service or experience downtime due to lack of funds. With today's data intelligence, there are ways to finally solve this problem once and for all.

February 08, 2022  |  by Diebold Nixdorf

Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.

December 13, 2021  |  by Jodi Neiding

Although digital and automated transactions are growing, it doesn’t mean that banks can’t provide unique experiences at these channels while maximizing opportunities to generate leads, cross-sell and reinforce cross-channel richness.

November 12, 2021  |  by Habib Hanna

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.

September 28, 2021  |  by Diebold Nixdorf

In this mindshare we dive into the role of cash and the viability of cash recycling amid the expanding popularity of digital payments. Dominic Hirsch, Managing Director of RBR and Juergen Kisters, Vice President of Banking Marketing at Diebold Nixdorf discuss the future role of cash and cash recycling, regional differences in adoption and its importance for SMBs.

August 16, 2021  |  by Diebold Nixdorf

Learn about Calvin B. Taylor bank is attracting customers with a flexible, interactive experience.

June 21, 2021  |  by Diebold Nixdorf

As cash transactions happen en masse daily within both the branch and self-service networks, there is growing pressure to ensure that the flow is optimized and costs are minimized. We spoke with Peter Woydich from Planfocus and our own Marco Goltz and Henning Nattmann to understand what opportunities FIs should leverage to increase efficiencies in cash cycle management.

May 03, 2021  |  by Ludwig Simoen

In a cash recycling scenario, your own consumers are replenishing your ATMs for free. Are you taking advantage of it?